2025 Action Scorecards

Question · Action Scorecards 2025

Does the council provide a service to support private homeowners to make their homes more energy efficient?

Question code
1.9
Section
Buildings & Heating
Topic
Homeowner support - retrofit
Source
Volunteer Research
Question weight
Low

Criteria

Criteria is met if the council is either providing a tailor-made advice to residents on home energy efficiency, or connecting residents with local tradespeople and suppliers for energy efficiency measures that can be carried out in their homes.

Clarifications

Points will not be awarded for webpages with standardised information on the council website. There must be links to a wider project or product being offered.

Question performance

Or show scores by type of council

0 points

25 district councils

1 point

139 district councils

Performance comparison between 2023 and 2025

district councils

1313
councils scored higher in 2025
77
councils scored lower in 2025

Legends for difference column

-- No change
NA New question (not in previous scorecards)
CouncilScoreDifference2023Evidence
Adur District Council1/1--
Amber Valley Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Arun District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Babergh District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Basingstoke and Deane Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Blaby District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Borough of Broxbourne
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Braintree District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Breckland District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Brentwood Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Broadland District Council1/1--
Bromsgrove District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Broxtowe Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Burnley Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cambridge City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cannock Chase District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Charnwood Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Cheltenham Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cherwell District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Chesterfield Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Chichester District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Chorley Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
City of Lincoln Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Colchester Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Cotswold District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Crawley Borough Council1/1▲ 1
Dacorum Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Derbyshire Dales District Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Eastbourne Borough Council1/1--
East Cambridgeshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Devon District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Hampshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Hertfordshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Eastleigh Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
East Lindsey District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Staffordshire Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Suffolk Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Elmbridge Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Epsom and Ewell Borough Council1/1--
Erewash Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Exeter City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Fareham Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Fenland District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Forest of Dean District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Fylde Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Gedling Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Gloucester City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Gosport Borough Council1/1--
Gravesham Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Guildford Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hart District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hastings Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Havant Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hertsmere Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
High Peak Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hinckley and Bosworth Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Horsham District Council1/1--
Huntingdonshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hyndburn Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Ipswich Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Lancaster City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Lewes District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Lichfield District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Maidstone Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Maldon District Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Malvern Hills District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Mansfield District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Melton Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Mid Devon District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Mid Suffolk District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Mid Sussex District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Mole Valley District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Newark and Sherwood District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Newcastle-Under-Lyme District Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
New Forest District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Devon Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North East Derbyshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Hertfordshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Kesteven District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Norfolk District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Warwickshire Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
North West Leicestershire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Norwich City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Nuneaton and Bedworth Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Oadby and Wigston Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Oxford City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Pendle Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Preston City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Redditch Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Reigate & Banstead Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Ribble Valley Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Rossendale Borough Council1/1--
Rother District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Rugby Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Runnymede Borough Council1/1--
Rushcliffe Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Rushmoor Borough Council1/1--
South Cambridgeshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Derbyshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Hams District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Holland District Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
South Kesteven District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Norfolk District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Oxfordshire District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Ribble Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
South Staffordshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Spelthorne Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Stafford Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Staffordshire Moorlands District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
St Albans City and District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Stevenage Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Stratford-on-Avon District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Stroud District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Surrey Heath Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Tamworth Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Tandridge District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Teignbridge District Council1/1--
Tendring District Council1/1--
Tewkesbury Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Thanet District Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Three Rivers District Council
Score 2025
1/1
2023 Difference
--

Evidence

    1/1--
      Tonbridge and Malling Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Torridge District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Vale of White Horse District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Warwick District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Waverley Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wealden District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Welwyn Hatfield Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      West Devon Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      West Lancashire Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      West Oxfordshire District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      West Suffolk Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Winchester City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Woking Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Worcester City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Worthing Borough Council1/1--
      Wychavon District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wyre Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wyre Forest District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Ashfield District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Ashford Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Basildon Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Bassetlaw District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Bolsover District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Boston Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Canterbury City Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Castle Point Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Chelmsford City Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Dartford Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Dover District Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Epping Forest District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Folkestone and Hythe District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Great Yarmouth Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Harborough District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Harlow Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      King's Lynn and West Norfolk Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Rochford District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Sevenoaks District Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Swale Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Test Valley Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Tunbridge Wells Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Uttlesford District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Watford Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      West Lindsey District Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found