2025 Action Scorecards

Question · Action Scorecards 2025

Does the council provide a service to support private homeowners to make their homes more energy efficient?

Question code
1.9
Section
Buildings & Heating
Topic
Homeowner support - retrofit
Source
Volunteer Research
Question weight
Low

Criteria

Criteria is met if the council is either providing a tailor-made advice to residents on home energy efficiency, or connecting residents with local tradespeople and suppliers for energy efficiency measures that can be carried out in their homes.

Clarifications

Points will not be awarded for webpages with standardised information on the council website. There must be links to a wider project or product being offered.

Question performance

Or show scores by type of council

0 points

13 single tier councils

1 point

173 single tier councils

Performance comparison between 2023 and 2025

single tier councils

1616
councils scored higher in 2025
66
councils scored lower in 2025

Legends for difference column

-- No change
NA New question (not in previous scorecards)
CouncilScoreDifference2023Evidence
Aberdeen City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Aberdeenshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Angus Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Argyll and Bute Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Barnsley Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bath and North East Somerset Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bedford Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Birmingham City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Blackpool Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Blaenau Gwent County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bolton Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bournemouth, Christchurch and Poole Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bradford Metropolitan District Council1/1--
Bridgend County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Brighton and Hove City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bristol City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Buckinghamshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Bury Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Caerphilly County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Calderdale Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cardiff Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Carmarthenshire County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Central Bedfordshire Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Ceredigion County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cheshire East Council (Unitary)
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
City of Edinburgh Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
City of London
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
City of York Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Clackmannanshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Comhairle nan Eilean Siar
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Conwy County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cornwall Council (Unitary)1/1--
Coventry City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Cumberland Council
Score 2025
1/1
2023 Difference

Evidence

1/1NA
Denbighshire County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Derby City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Dorset Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Dudley Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Dumfries and Galloway Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Dundee City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Durham County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Ayrshire Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
East Dunbartonshire Council1/1--
East Lothian Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
East Renfrewshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Falkirk Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Fife Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Flintshire County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Gateshead Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Glasgow City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Gwynedd County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Hartlepool Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Herefordshire Council1/1--
Inverclyde Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Isle of Anglesey County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Isle of Wight Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Isles of Scilly
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Kingston-upon-Hull City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Kirklees Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Knowsley Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Leeds City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Leicester City Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Liverpool City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Barking and Dagenham
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Barnet1/1--
London Borough of Bexley1/1--
London Borough of Brent
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Bromley
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Camden
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Croydon
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Ealing
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Enfield
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Hackney
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Hammersmith & Fulham
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Haringey
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Harrow
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Havering
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Hillingdon
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Hounslow
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Islington
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Lambeth
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Lewisham
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Merton
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Newham
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Richmond upon Thames
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Southwark
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Sutton
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Tower Hamlets
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Waltham Forest
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
London Borough of Wandsworth
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Luton Borough Council1/1--
Manchester City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Medway Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Merthyr Tydfil County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Middlesbrough Borough Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Midlothian Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Milton Keynes1/1--
Monmouthshire County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Neath Port Talbot County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Newcastle-upon-Tyne City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Newport City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Ayrshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North East Lincolnshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Lanarkshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Lincolnshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Northamptonshire Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
North Somerset Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
North Tyneside Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Northumberland Council1/1▲ 1
North Yorkshire Council
Score 2025
1/1
2023 Difference

Evidence

1/1NA
Nottingham City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Oldham Metropolitan Borough Council1/1--
Orkney Islands Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Pembrokeshire County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Perth and Kinross Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Peterborough City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Plymouth City Council
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Portsmouth City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Powys County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Reading Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Redcar and Cleveland Council1/1--
Renfrewshire Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Rhondda Cynon Taf County Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Rochdale Metropolitan Borough Council1/1--
Rotherham Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Royal Borough of Greenwich
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Royal Borough of Kensington and Chelsea
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Royal Borough of Kingston upon Thames
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Royal Borough of Windsor and Maidenhead
Score 2025
1/1
2023 Difference
▲ 1

Evidence

1/1▲ 1
Rutland County Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Salford City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Sandwell Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Scottish Borders Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Sefton Metropolitan Borough Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Sheffield City Council
Score 2025
1/1
2023 Difference
--

Evidence

1/1--
Shetland Islands Council
Score 2025
1/1
2023 Difference
--

Evidence

    1/1--
      Shropshire Council - Unitary
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Solihull Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Somerset Council
      Score 2025
      1/1
      2023 Difference

      Evidence

      1/1NA
      Southampton City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      South Gloucestershire Council1/1--
      South Lanarkshire Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      South Tyneside Council
      Score 2025
      1/1
      2023 Difference
      ▲ 1

      Evidence

      1/1▲ 1
      St Helens Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Stirling Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Stockport Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Stockton-on-Tees Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Stoke-on-Trent City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Sunderland City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Swansea City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Swindon Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Tameside Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Telford & Wrekin Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      The Highland Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      The Moray Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Torbay Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Torfaen County Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Trafford Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Vale of Glamorgan Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wakefield Metropolitan District Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Walsall Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Warrington Borough Council1/1--
      West Dunbartonshire Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      West Lothian Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Westminster City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Westmorland and Furness Council
      Score 2025
      1/1
      2023 Difference

      Evidence

      1/1NA
      West Northamptonshire Council
      Score 2025
      1/1
      2023 Difference
      ▲ 1

      Evidence

      1/1▲ 1
      Wigan Metropolitan Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wiltshire Council1/1--
      Wirral Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wokingham Borough Council
      Score 2025
      1/1
      2023 Difference
      ▲ 1

      Evidence

      1/1▲ 1
      Wolverhampton City Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Wrexham County Borough Council
      Score 2025
      1/1
      2023 Difference
      --

      Evidence

      1/1--
      Blackburn with Darwen Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Bracknell Forest Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Cheshire West and Chester Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Darlington Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      Doncaster Metropolitan Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      East Riding of Yorkshire Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1No evidence found
      Halton Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--Evidence doesn't meet criteria
      London Borough of Redbridge
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Slough Borough Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      South Ayrshire Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      Southend-on-Sea Borough Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1Evidence doesn't meet criteria
      Thurrock Council
      Score 2025
      0/1
      2023 Difference
      --
      0/1--No evidence found
      West Berkshire Council
      Score 2025
      0/1
      2023 Difference
      ▼ 0
      0/1▼ -1No evidence found